About SICCS
It is a project to improve the quality of tourist destinations promoted by the Central American Tourism Integration Secretariat. The Central American Tourism Council (CCT) is the highest authority of the SICCS. The presidency of the SICCS, corresponds to the minister who holds the Pro Tempore Presidency of the Central American Tourism Council and an Executive Committee (EC) for its operational functioning with the support of the chambers of tourism of each country that works with tourism companies/services of up to 6 different sectors, with the ultimate goal of improving the experience and satisfaction of the tourist.
It offers member tourism companies/services a training plan, technical assistance visits to achieve the SICCS Seal by approved consultants, collective workshops, work groups that develop improvement proposals for the destination and evaluations that contrast the adequacy of the company/service to the quality standards. All of this culminates in the awarding of the Tourism Quality Commitment distinction.
The Tourist Quality Commitment badge is awarded to tourism companies/services that have accredited compliance with the established requirements. It is a recognition of the effort and commitment to quality and continuous improvement, while distinguishing the establishment from the competition. The award is valid for two years, although it is subject to an annual follow-up evaluation.
The implementation of the Central American Integrated Quality and Sustainability System has as its goal:
- Increase revenues
- Increase employment
- Increase quality
- Improvements for your business
- Reduce barriers to competitiveness
If you are part of the SICCS you will provide your business with:
- Technical and best practice standards.
- You will have the possibility of training to improve your service.
- You will find yourself better positioned for international tour operators by having a quality standard for your service.
Benefits of the SICCS seal:
- Accesible
- Simple
- Flexible
- Designed for MSMEs
- Add value and differentiate your business
- Image and marketing for your business
- Ranking
The SICCS seal can be used in marketing strategies to improve the image of the company and its community and, therefore, can increase the demand for services, productivity, and income, positioning the company at the international level. It is useful for tourism entrepreneurs to plan, execute, and control the management and provision of tourism services, and guides them towards the achievement of quality standards that are valued by tourists, thus positioning the company at the international level.
